The Psychology of Motivation: Keeping Customers and Teams Engaged Long-Term
Motivation is at the heart of every successful relationship, whether it is with a customer or a team member. In my experience working in customer success, account management, and education, I have seen how understanding motivation can transform engagement and drive long-term loyalty. People are more likely to invest time, energy, and attention when they […]
How Sports Foster Teamwork Skills That Translate to the Workplace
Sports have been a part of my life since childhood. Growing up in Connecticut, I played tennis, little league, and youth basketball, and I learned early on the importance of teamwork, communication, and perseverance. While many people view sports as simply a pastime, the lessons learned on the field, court, or track extend far beyond […]