The Psychology of Motivation: Keeping Customers and Teams Engaged Long-Term
Motivation is at the heart of every successful relationship, whether it is with a customer or a team member. In my experience working in customer success, account management, and education, I have seen how understanding motivation can transform engagement and drive long-term loyalty. People are more likely to invest time, energy, and attention when they […]
How Sports Foster Teamwork Skills That Translate to the Workplace
Sports have been a part of my life since childhood. Growing up in Connecticut, I played tennis, little league, and youth basketball, and I learned early on the importance of teamwork, communication, and perseverance. While many people view sports as simply a pastime, the lessons learned on the field, court, or track extend far beyond […]
Organizing Community Events: Lessons in Leadership and Engagement from Meetup.com
Community is something many of us crave but often struggle to find, especially in today’s digital-first world. That’s one of the reasons I got involved with Meetup.com years ago. What started as a simple interest in connecting with others who shared my hobbies turned into a powerful lesson in leadership, organization, and human connection. Whether […]
Effective Communication in Remote Teams: Tools and Techniques That Work
Remote work has become the new normal for many companies, and while it offers incredible flexibility, it also comes with unique challenges—especially when it comes to communication. Over the years, I’ve worked with teams spread across different time zones and cultures, and I’ve seen how the right communication strategies can make or break productivity and […]